Money Back Guarantee Policy

At MARORIXA, customer satisfaction is our utmost priority. We strive to provide exceptional products and services. However, if for any reason you are not completely satisfied with your purchase, our Money Back Guarantee policy ensures a hassle-free return process.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The return request must be initiated within 30 days of the purchase date.
• The item must be in its original condition, with all tags and packaging intact.
• The purchase must have been made directly from MARORIXA's official website.

Non-Refundable Items

Certain products are exempt from being returned, such as perishable goods, customized products, and gift cards. MARORIXA reserves the right to deny a refund if the product does not meet the aforementioned criteria.

Process for Initiating a Refund

To start a return, please contact our customer service team at [email protected] with your order number and reason for return. Our team will guide you through the next steps to ensure a seamless process.

Refund Processing

Once your return is received and inspected, MARORIXA will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days.

Additional Information

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. For exchanges, please indicate your preferred product replacement, and our team will handle it promptly.

For further assistance, do not hesitate to reach out to our support team at (555) 123-4567.

Thank you for choosing MARORIXA.